Questions to ask a potential roofing company

Choosing a dependable roofing company can sometimes feel like playing roulette. You have done your due diligence, but you will not know if you are happy with the work that the roofing company does until they are done. That can put you in a stressful position as a homeowner. There are a few things that you should absolutely do before you decide to bring any roofing contractor into your home. We spoke with J&J Roofing to find out the questions that they recommend asking a potential company before you hire a roofer.

How long have they been in business? Look for companies that are locally owned and operated and that have been around for a while. The reason for this is that you want to make sure that you are not hiring a fly by night sort of company, that will come to your home and take your money and do a poor job of repairing your roof, and then be gone without a trace afterwards. Local businesses are going to want to invest in their surrounding community, because it is the place that they call home too. They want to be able to drive by your home and be proud of the work that you have done. Another reason to be wary of companies that are not local or have not been in the area very long has to do with warranties. If a roofing company offers a warranty on the work that they do on your home, then you want to make sure that they are going to be around in five years if something happens and you want them to stand behind their warranty.

Are they a member of the Better Business Bureau? While being on the Better Business Bureau does not automatically mean they are a trustworthy company, it shows that they have taken the time and care to make sure that they are listed with them and have an excellent rating.

Do they have references? Many roofers now have their own websites, where they can list photos of past work that has been done by them and also list testimonials from past customers.  If you would like more information, they should be able to give you the name of at least one happy customer that would be willing to talk to you.

Do they offer a warranty on their work? This was briefly mentioned above, but a good roofing company will typically offer a five year warranty on the work that they do on your roof.  This can vary based on the kind of roof and the materials that are used. Always ask for details of what is included in the warranty in writing.

How do I know if the work they do is good work? While we are not all roofing experts, there is thankfully a system of checks and balances in place with roof work.  The city or county will often require a building permit for roof work to be performed. After the work is done the city will come and inspect the roof to look for any problems.

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